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539 articles and field notes
Onboarding video is where a new customer either activates or goes quiet. Which moments to translate first, and why the KYC step is the one that pays back.
Samhitha J Bhatt · Aug 14, 2026
Work through it in four passes: scope every surface, fix the four indexing mechanics, gate review by risk, and set a freshness trigger before launch.
Samhitha J Bhatt · Aug 15, 2026
The European Accessibility Act has applied since June 2025 and covers banking. Where language and accessibility overlap, and which surfaces to check first.
Samhitha J Bhatt · Aug 14, 2026
What RBI expects from a bank's website in regional languages, which documents matter most, and how to choose the language list from your own customer data.
Samhitha J Bhatt · Aug 14, 2026
Five outcomes a bank can measure from app localization, from store conversion to activation and review scores, and which of them move inside one release.
Samhitha J Bhatt · Aug 14, 2026
Five outcomes a bank can actually measure from website localization, the metric for each, and roughly how long each one takes to show up in reporting.
Samhitha J Bhatt · Aug 14, 2026
