# Accessibility Requirements and Language Access | Vitra.ai

> Accessibility and language access are different obligations that overlap in practice. What each covers, and why translated content can still be inaccessible.

**Canonical URL**: https://www.vitra.ai/government/public-sector-accessibility
**Source**: This is the Markdown rendering of https://www.vitra.ai/government/public-sector-accessibility, generated at build time from that page.

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4 min read

# Accessibility Requirements and Language Access

Accessibility and language access are different obligations that overlap in practice. What each covers, and why translated content can still be inaccessible.

[Samhitha J Bhatt](https://www.vitra.ai/author/samhitha)
Senior Product Manager , Vitra.ai
Updated Aug 18, 2026

![Accessibility Requirements and Language Access](https://www.vitra.ai/static/images/blog/public-sector-accessibility.jpg)

Table of contents

[Two obligations, often confused](#two-obligations-often-confused)

[Where they interact](#where-they-interact)

[Text inside images](#text-inside-images)

[Video needs more than one thing](#video-needs-more-than-one-thing)

[Plain language is the shared foundation](#plain-language-is-the-shared-foundation)

[Delivery and assurance](#delivery-and-assurance)

[FAQ](#faq)

Contributors

[Samhitha J Bhatt](https://www.vitra.ai/author/samhitha)
Senior Product Manager

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> **Quick answer —** Accessibility and language access are separate duties. Content can be fully translated and still unusable, and technically accessible while remaining incomprehensible, so both have to be checked rather than assumed from the other.[Vitra.ai Universe](https://www.vitra.ai/platform) runs white-labelled, and on-premise where data cannot leave.

## Two obligations, often confused

Accessibility is about whether someone can perceive, operate and understand the content — including with assistive technology. Language access is about whether content exists in a language the person reads. The specific requirements differ by jurisdiction, and yours may treat them together or separately. What holds everywhere is that satisfying one does not satisfy the other.

## Where they interact

Situation

Result

Translated page, wrong language attribute

Screen reader uses the wrong voice

Translated text inside an image

Invisible to assistive technology

Right-to-left content in a left-to-right layout

Unusable

Translated page, untranslated alt text

Content missing for some users

Video dubbed, captions only in one language

Excludes deaf users in other languages

Plain-language original, dense translation

Understandable becomes unreadable

The language attribute is the small technical detail with the largest effect. A page marked as one language but containing another is read aloud with the wrong pronunciation rules, which produces sound rather than speech.

## Text inside images

An image containing text is invisible to a screen reader and untranslatable by a document pass, so it fails both duties at once.

Where such images are unavoidable — a diagram, a map, a scanned notice — the text needs a real alternative in every offered language, and the graphic itself needs [image translation](https://www.vitra.ai/features/image-translation) rather than a caption that describes it vaguely.

## Video needs more than one thing

A dubbed video without captions excludes deaf viewers. Captions without audio description exclude blind viewers. Both in one language only serve one audience.

The workable minimum for public-facing video is captions in each offered language, with [dubbing](https://www.vitra.ai/features/video-dubbing) where the audience is more likely to listen than read, and a transcript that is itself translated.

## Plain language is the shared foundation

Simplifying the source helps every group at once — assistive technology users, people reading in a second language, people under stress, and anyone in a hurry.

It is also the cheapest intervention available, because it improves the original and reduces the cost of every translation made from it.

## Delivery and assurance

[Website translation](https://www.vitra.ai/features/website-translation) handles the pages and [quality control](https://www.vitra.ai/features/quality-control) can check language attributes, alt text coverage and terminology across every version rather than a sample.

Where the platform must run inside your own environment or under your own branding, [on-premise deployment](https://www.vitra.ai/general/on-premise-ai-translation) and [white-label delivery](https://www.vitra.ai/features/white-label) are both available.

## FAQ

**Are accessibility and language access the same obligation?** No. Accessibility concerns whether someone can perceive, operate and understand content, including with assistive technology. Language access concerns whether it exists in a language they read, and satisfying one does not satisfy the other.

**Why does the page language attribute matter?** Because a screen reader uses it to choose pronunciation rules. A page marked as one language containing another is read aloud as sound rather than speech, which makes correct translation useless.

**What is wrong with text inside images?** It is invisible to assistive technology and untouched by document translation, so it fails accessibility and language access at once. It needs a real text alternative in every offered language.

**What is the cheapest thing that helps both?** Plain language in the source. It helps assistive technology users, second-language readers and anyone in a hurry, improves the original, and lowers the cost of every translation made from it.

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